<title>Go Ronald Games > Help > General Technical Questions and Problems</title>
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<h1>Go Ronald Games > Help > General Technical Questions and Problems</h1>
<div class="warning">Kids, please make sure an adult is present to help you get the information/answers you need in this section.</div>
<div class="disclaimer">If you canΓÇÖt find the answers to your questions here, please visit <a href="disclaimer.html">www.goronald.com</a> or email your question to <a href="mailto:help-US@GoRonald.dnadmg.com">help-US@GoRonald.dnadmg.com</a></div>
This software does not establish any external connection to the Internet except when accessing technical support or for the creation of new, customized commands. The software uses an internal connection that can trigger a firewall alert. You should allow your firewall to access the connection.